Other > Privacy Policy
Privacy Policy
Statement And Purpose
Jewish Family Services of the Baron de Hirsch Institute ("JFS") respects and upholds an individual's right to privacy and to the protection of his/her personal information. JFS is committed to ensuring compliance with applicable privacy legislation.
Implementation
Accountability
JFS is accountable for the personal donor, client, volunteer and employee information under its control. JFS has appointed a privacy officer (the "Privacy Officer") to be responsible for the organizations compliance with this Policy.
Purposes for collection, use and disclosure
a) JFS collects and uses personal information about donors for the following purposes:
1. Issuing tax receipts;
2. Thanking donors for their contribution and support;
3. Inviting donors to continue to support the organization;
4. Identifying donor preferences; and
5. Communicating information about our programs and services.
b) JFS collects and uses personal information about clients for the following purposes:
1. Assessing client needs and providing for these needs;
2. Determining service eligibility; and
3. Communicating information about our programs and services.
c) JFS collects and uses personal information about volunteers for the following purposes:
1. Thanking volunteers for their dedication and support;
2. Inviting volunteers to continue supporting the organization;
3. Identifying volunteer preferences;
4. Dealing with medical/emergency situations when necessary; and
5. Communicating information about our programs and services.
d) JFS collects and uses personal information about employees for the following purposes:
1. Issuing pay cheques;
2. Providing benefits to employees; and
3. Dealing with medical/emergency situations when necessary.
JFS identifies the reasons for collecting personal information before or at the time of collection. If any new purpose develops, JFS will obtain individual consent before using the personal information for this new purpose. Purposes are limited to what a reasonable person would expect under the circumstances.
Disclosure of information to third parties
The only circumstance under which personal information may be disclosed to third parties is for the fulfillment of any purposes identified above, or as required by law. If personal information is disclosed for the fulfillment of any purposes identified above, JFS will ensure that appropriate security undertakings, such as confidentiality clauses in contractual agreements, are employed to protect the transfer and use of personal information. JFS does not sell, trade, or rent information to third parties.
Consent to collection, use, and disclosure for clients
In certain circumstances (i.e. request for service) JFS will assume consent to the collection and use of personal information. JFS will always seek consent when disclosing personal information to a third party, unless required by law. Consent may be withdrawn at any time, subject to contractual or legal restrictions and reasonable notice.
Consent to collection, use and disclosure for donors, clients, volunteers and employees
In certain circumstances (i.e., making a donation, agreeing to the terms of employment or volunteering) JFS will assume that consent to the collection, use, and disclosure of personal information is implied unless notified otherwise. Consent can be withdrawn at any time, subject to contractual or legal restrictions and reasonable notice.
Limiting Collection
JFS collects donor, client, volunteer and employee personal information only for the purposes identified above.
Limiting Use, Disclosure, and Retention
JFS does not use or disclose personal information for any purpose other than those for which it was collected, except with consent or as required by law.
Personal information is retained only as long as is necessary for the fulfillment of the purposes for which it was collected, or as required by law or best clinical practice. Guidelines are in place for retaining and destroying personal information.
Accuracy
JFS will make all reasonable efforts to ensure that personal information is as accurate, complete, and current as required for the purposes for which it was collected. JFS will correct any personal information if its accuracy and completeness is challenged and found to be deficient.
Openness
JFS regularly reviews its privacy practices and may amend the policy from time to time. If substantial changes are made in the way JFS uses personal information, a notification will be placed on the website – www.jfsmontreal.org.
Safeguards
JFS protects personal information against loss or theft with appropriate security safeguards. Safeguards include physical, administrative, and electronic security measures. Information is safeguarded from unauthorized access, disclosure, copying, use or modification.
Individual access
Donors, clients, volunteers and employees have the right to access their personal information under the control of JFS. The Privacy Officer will assist with any access request. In certain exceptional situations, JFS may not be able to provide access to certain personal information that it holds about an individual. If access cannot be provided, JFS will provide notification, in writing, of the reasons for the refusal.
Concerns or Questions Regarding JFS' Compliance
Questions or concerns regarding JFS' compliance with this Policy should be directed to: JFS Privacy Officer, at 514-342-0000 or info@jfsmontreal.org.
JFS will inform complainants of avenues of recourse. These include JFS' own complaint procedure, regulating bodies and the Privacy Commissioner of Quebec. JFS will investigate all complaints received in writing.
Addendum
Defining personal information
Personal information is any information that can be used to distinguish, identify or contact a specific individual. This information can include an individual's opinion or belief as well as facts about, or related to the individual. Exceptions, which are not considered personal information, include business contact information and certain publicly available information such as names, addresses and telephone numbers published in telephone directories.
Where an individual uses his or her home contact information as their business contact information, this information will fall under the latter category and will therefore not subject to personal information protection legislation.